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Guide

Website vs. social media page

Lots of businesses start with a Facebook or Instagram page, and that's a great start. Here's why a website of your own is still worth having.

3 min readFacts checked

At a glance

  • Social pages are great for quick updates and conversations. Keep them!
  • On social media, the platform sets the rules, including whether your account stays up.
  • A website is yours: your address, your layout, your story.
  • Your Google Business Profile has a spot for your website.
  • Use both, and link each one to the other.

Social pages are great at what they do

Let's start with the good news. If you post on Facebook or Instagram, keep going! Social pages are a quick, friendly way to share news, show off your work and stay in touch with regulars. They can be where a new customer first says hello.

This guide isn't about choosing one or the other. It's about what a website does that a social page can't.

On social media, you're renting the space

When you post on a social platform, you're working inside someone else's house, with their rules. That's the deal everyone signs up for, and it's worth knowing what it means.

  • The platform decides how your page looks and works. Your page looks like every other page on the platform, and the layout can change whenever the platform changes it.
  • Your address belongs to them. Your page lives at their web address, not yours.

A website is yours

With your own website, you make the rules:

  • Your own address. mybusiness.com looks professional on a business card, a van, a receipt or a yard sign, and it stays yours as long as you renew the domain.
  • Your layout, your story. You decide what goes first, what your customers see, and how they get in touch.
  • Room for every answer. Services, prices, service areas, hours, directions, photos, booking, frequently asked questions. A website can hold all of it, organized the way your customers think.
  • You can take it with you. A site you own can move to a new host or a new designer whenever you like.

Google likes a real website

Your Google Business Profile is often the first thing people see when they search for you, and it has a spot for your website.

A website also opens the door to free tools like Google Search Console, which shows which searches bring people to your site and how often they click through.

The quick comparison

At a glance Your website A social media page
Who sets the rules You The platform
Your own web address Yes (like mybusiness.com) No
Layout and design Built around your business The platform's template
Best for Answering every question and turning visitors into customers Quick updates, photos and conversations

The best answer: use both

Your social pages and your website work best as a team. Post on social to stay in front of people, and send them to your website when they're ready to book, buy or call.

That's why every website we build links to your social pages. Your customers can find you wherever they like to look, and every road leads back to the place you own.

Sources

Every fact above was checked at its source on . See every number on our site and where it comes from.

  1. Terms of Service. Meta (Facebook), Effective January 1, 2025.
  2. Guidelines for representing your business on Google. Google Business Profile Help.
  3. About Search Console. Google Search Console Help.

Keep reading

Guide

Get found on Google

How local search works, and the free tools that help customers find you.

Guide

What your website needs

A plain-English checklist for a site that turns visitors into customers.

Want a website that checks every box?

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