At a glance
- Social pages are great for quick updates and conversations. Keep them!
- On social media, the platform sets the rules, including whether your account stays up.
- A website is yours: your address, your layout, your story.
- Your Google Business Profile has a spot for your website.
- Use both, and link each one to the other.
A website is yours
With your own website, you make the rules:
- Your own address. mybusiness.com looks professional on a business card, a van, a receipt or a yard sign, and it stays yours as long as you renew the domain.
- Your layout, your story. You decide what goes first, what your customers see, and how they get in touch.
- Room for every answer. Services, prices, service areas, hours, directions, photos, booking, frequently asked questions. A website can hold all of it, organized the way your customers think.
- You can take it with you. A site you own can move to a new host or a new designer whenever you like.
Google likes a real website
Your Google Business Profile is often the first thing people see when they search for you, and it has a spot for your website.
A website also opens the door to free tools like Google Search Console, which shows which searches bring people to your site and how often they click through.
The quick comparison
| At a glance | Your website | A social media page |
|---|---|---|
| Who sets the rules | You | The platform |
| Your own web address | Yes (like mybusiness.com) | No |
| Layout and design | Built around your business | The platform's template |
| Best for | Answering every question and turning visitors into customers | Quick updates, photos and conversations |
The best answer: use both
Your social pages and your website work best as a team. Post on social to stay in front of people, and send them to your website when they're ready to book, buy or call.
That's why every website we build links to your social pages. Your customers can find you wherever they like to look, and every road leads back to the place you own.
Sources
Every fact above was checked at its source on . See every number on our site and where it comes from.
- Terms of Service. Meta (Facebook), Effective January 1, 2025.
- Guidelines for representing your business on Google. Google Business Profile Help.
- About Search Console. Google Search Console Help.
Social pages are great at what they do
Let's start with the good news. If you post on Facebook or Instagram, keep going! Social pages are a quick, friendly way to share news, show off your work and stay in touch with regulars. They can be where a new customer first says hello.
This guide isn't about choosing one or the other. It's about what a website does that a social page can't.